Privacy Policy

Last updated: January 2025

1. Introduction

PedalConnect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ottilburg.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services
• Contact us through our contact forms
• Subscribe to our newsletters
• Participate in our programs or events
• Create an account on our platform

This information may include:

• Name and contact information
• Email address and phone number
• Cycling experience and skill level
• Club membership details
• Emergency contact information
• Payment information (processed securely)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website information
• Device characteristics

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

3.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

3.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain our services
• Process your requests and transactions
• Send you updates and communications
• Improve our website and services
• Ensure safety during cycling activities
• Comply with legal obligations
• Prevent fraud and enhance security

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: Trusted partners who assist in operating our website and services
• Legal Requirements: When required by law or to protect our rights
• Safety Purposes: Emergency contacts during cycling activities
• Business Transfers: In connection with mergers or acquisitions

6. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security audits
• Access controls and authentication
• Employee privacy training

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Specific retention periods include:

• Account Information: Until account deletion requested
• Contact Records: 3 years from last interaction
• Financial Records: 7 years for tax and legal compliance
• Marketing Data: Until unsubscribe requested

8. Your Rights and Choices

Under applicable data protection laws, you have the following rights:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information
• Restriction: Request restriction of processing

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

14. Complaints

If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.

ICO Website: https://ico.org.uk

ICO Helpline: 0303 123 1113